Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Our Courier Charge is £15 plus Vat for parcels over 1 Kg next day if order is placed before 11.30 am

Our Royal Mail Charge is £5 for parcels under 1kg parcel post 2-3 day

Which payment methods are accepted in the Online Shop?

Our Payment method is Bank transfer only

How long will delivery take?

Delivery is next day via courier .2-3 days via Royal Mail

How secure is shopping in the Online Shop? Is my data protected?

Please see our Cookie policy on main page for security and data policy

What exactly happens after ordering?

When order is placed you will recive an email and payment details .

Once we receive your payment your order will be shipped via courier or royal mail and you will receive an email with invoice and shipping information

Do I receive an invoice for my order?

Invoice will be emailed once payment has been processed

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